FAQ
Q: 1. Who are we?
A: We are based in Shandong, China, start from 2017,sell to Southeast Asia(30.00%),Eastern Europe(20.00%),Mid East(20.00%),North America(15.00%),Africa(15.00%). There are total about 11-50 people in our office.
Q: 2. How can we guarantee quality?
A: Always a pre-production sample before mass production;
Always final Inspection before shipment;
Q: 3.What can you buy from us?
A: Concrete Laser Guided Screed Machine, Telescopic Boom Laser Screed Machine, Full Set Hydraulic Laser Screed Machine, Ride-on Trowel Machine for Polishing, Concrete Cutting Machine
Q: 4. Why should you buy from us not from other suppliers?
A: We integrate research and development, production, sales, after-sales service,pay attention to customer needs, according to customer requirements for customized services.
Q: 5. What services can we provide?
A: Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency: USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken: English,Chinese,Spanish,Japanese,German,French,Russian,Korean
Q: 6 Are you original manufacture?
A: Yes, we are a manufacturer in China.
Q: 7: Where your products have been exported before?
A: Our products have been sold to Europe, Southeast Asia, Africa, Latin America, middle East, North America, and so on.
Q: 8: What about the Minimum Order Quantity?
A: The MOQ is 1 pcs.
Q: 9: What about the delivery time?
A: 7-10 days after receiving the balance payment.
Q: 10: What about after-sale service?
A: 12 months warranty for all kinds of products.
Q: 11.How to choose between 2-wheel & 4-wheel models? Minimum working area?*
A: ≤2,000m': Dual-Wheel Laser Screed; >2,000m: 4-Wheel Laser Screed
Q: 12:Does the equlpment meet EU/US certifications? Is It with Euro5 or EPA engine?
A: CE, FCC, ISO 9001/14001 certified and Euro 5/EPA standard engine.
Q: 13:Do you provide operator tralning? In which languages?
A: We provide instructional video and guidance manual, so far in Chinese/English and later willin more languages.
Q: 14: Can you customize non-standard widths? Minimum order quantity?
A: Our standard width is 2.5m, 3m and 4m. Support customization: MOQ is 3 units.
Q: 15: OEM avallable? Where will the logo be printed?
A: OEM available. Logo printed at the customer's designated location on the machine