LP140WQ1-SPA1 14.0 Inch 2560*1600 Lcd Laptop Screen

1. Return and Cancellation Period:

You can cancel your order or initiate a return for merchandise within 30 days of receiving the shipment if you are not satisfied with YONGS services and products.

2. Contacting YONGS for Returns:

Prior to sending any equipment back to YONGS, please contact us with your order number. We will provide you with detailed instructions on the return process to facilitate a smooth experience.

3. Return Timeline and Testing:

Products must be returned within 14 days after contacting us. All returns undergo testing. In cases where returns for refund are found to be non-defective, a 20% restocking fee may apply. The buyer is responsible for the return shipping of all non-defective products. Products damaged through misuse, abuse, or negligence are not eligible for warranty replacement.

4. Exceptions to Return Policy:

There are no returns for retail packaging processors, printers, memory, LCD monitors, and TVs, except in cases of shipping the wrong item or clear shipping damage. Customers acknowledge that these items can only be returned to manufacturers for replacement/repair, with no exceptions.

5. Refund Process:

Refund requests are typically resolved within 14 days after we receive the returned product. Please note that shipping costs are non-refundable.

Thank you for your understanding of our return policy. If you have further questions or require clarification, please don't hesitate to reach out to us via email. We are committed to providing a positive customer experience.