The touch all-in-one cannot touch the solution

Jul 03, 2021

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What should I do if the touch screen all-in-one machine cannot be touched? In the daily use of the touch screen all-in-one machine, it is inevitable that the touch screen will not respond and the screen cannot be clicked. Many users do not know how to deal with this kind of problem. Let’s introduce how to solve the problem that the touch screen all-in-one cannot be touched.


First, we must figure out why the all-in-one cannot be touched:


Under normal circumstances, there are usually the following factors that will cause the touch to be unresponsive:


1. There is a problem with the calibration position of the touch screen;


2. The line is loose or short-circuited;


3. Equipment hardware and system failure;


4. The driver of the touch screen is not installed well;


5. Solve from the aspects of hardware, circuit, software driver, body, etc.


After analyzing the problem, we will check and repair from these aspects:








1. The most basic external inspections, such as wiring, power supply, interface, memory card and other hardware, sometimes touch the all-in-one for a long time, it may be caused by external factors such as collision, loose hardware, and water ingress;


2. Check whether the interface connected to the touch screen is well connected, and the interface needs to be cleaned and dust-removed. After replugging and unplugging, restart the touch all-in-one machine, and try again after turning it on;


3. Test the driver software of the touch machine to see if there is any problem with the driver software. You can also upgrade and reinstall it. This requires professional testing;


4. If the touch all-in-one has been used for a long time, for example, it has been used for 4-5 years, the screen may be aging. It is recommended to find a manufacturer to replace the screen.


Therefore, we need to maintain the machine in daily use!


Why can't you touch it? In fact, it is often due to the fact that the equipment is not maintained in place, which causes problems with the touch screen. For example, in some places with heavy traffic, more people are prone to problems. After all, touch screens are the most prone to problems.


The above are some common solutions for the touch all-in-one machine that does not respond to the touch. If you can’t find it out and you can’t find a repair method, it is recommended not to operate it yourself. First, apply for after-sales treatment to the touch-all-in-one machine manufacturer, which is correct. Practice, otherwise the gain may not be worth the loss.


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