The shortcomings and advantages of hotel self-service terminals, why do we use hotel self-service terminals? What should we pay attention to? Mingjinkang hotel self-service terminals have been used in many hotels. Based on many years of experience, today I will talk to you Talk about the shortcomings and advantages of the hotel terminal, so that everyone has a more comprehensive understanding, so that we can make the hotel self-service terminal play the most effective.
Mingjinkang Hotel Self-service Terminal
Advantages of hotel self-service terminals!
One of the biggest problems facing the traditional hotel industry now is that it is somewhat similar to a manufacturing factory. Rent and labor are rising year by year. The factory can also move to a remote place where rent and labor are cheaper. It can continue, but the hotel can't. The reason why this hotel exists here is because there are tourists here who have related accommodation needs. It makes no sense if you move out.
The manufacturing industry and the hotel and tourism industry also have a time in common. They both have the off-season and peak seasons. Even factories are introducing automation equipment and production lines. They can handle orders during the peak season. There is no need to worry about labor shortages and there is no need to hire too many workers in the off-season. Can save a lot of wage costs. In view of these characteristics of the hotel industry, the hotel self-service terminal is put into use, allowing guests to self-complete registration, identity verification, room selection, payment, check-out card, check-in and check-out procedures on the machine.
Think about the scenes of tourism and movie theaters. Why are they so expensive? When there are more people, there will be a swarm, but when there are few people, there will be no birds. If you are a hotel operator, how many people do you think is appropriate? Please spend more, please less Not enough, and temporary workers are not so easy to find unless you are willing to pay a high price, so it is very contradictory and the cost is also high.
Disadvantages of hotel self-service terminals!
The emergence of hotel self-service terminals has just solved the human problem in the hotel industry. However, as a newly emerging technology product, it is still in the growth stage. It will take time for the product to mature and widely popularized. Hotel self-service terminals in this period It is inevitable that there are some bugs in the software and hardware of the product. Sometimes it may crash and become silly. Just like the automatic highway toll ETC that we are now vigorously promoting, it still needs to be equipped with some staff and cannot be completely unmanned. , Automated, in case sometimes the machine is silly, and there are people who can handle it, otherwise everyone will be stuck there.
On the other hand, since the popularity of hotel self-service terminals is not wide enough, the current interfaces are not universal, and they may not be universal. Moreover, the expensive interface fees and software platform fees make many small and medium-sized hotels reluctant to try to use them. .
It is foreseeable that hotel self-service terminals must be the general trend, and Mingjinkang is also increasing research and development efforts to make the spring of the hotel industry come sooner!
